Mary Anne L. Graf is known for her ability to connect disparate information from multiple sources—finance, organizational development, business development, marketing, social changes, and current events—to create context, excitement and engagement, helping leaders, employees, and customers to connect at work, at home, and in the community.
Well-known for her sense of humor and the ability to help refocus on the light at the end of the tunnel, mag has personally led over 900 consulting and speaking engagements in 48 states and 10 countries, allowing her to easily adapt to very different cultures, organizations and needs. She is a frequent speaker, both virtually and in-person, and is often asked to return for work within multiple departments in the same organization.
Building on the publication of her second book on marketing strategies, mag's research, speaking, and consulting engagements focus on using generational theory, and statistically-significant differences on how information is received. During times of stress and change—internal or external—her work has the ability to help forge alignment on goals within all levels in the organization or culture, particularly relevant during these turbulent times. With perspective and a light touch, she helps clients–from leadership and boards to all levels of staff or the public—to surface common denominators that attract and energize, helping reframe ways to move forward better, together.
In health care, Mary Anne started as a hospital volunteer in her teens and moved through multiple clinical and leadership careers, most recently as vice president of a multihospital health system (IDS), where she led double digit increases in service brand, share and margin. Within health care, her focus was first on women’s and children’s services—both of which require successful partnering with multiple hierarchical medical and surgical specialties to break through barriers to great care. Her first book focused on health system service line development and management. She is particularly adept combining her health care background with generational, and gender studies in health systems and hospitals. Her second book focused on marketing--the basis of which is always great communications forged from connection.
Mary Anne holds a master's degree from the University of Utah, and has done post-graduate studies in clinical care, business, and leadership at the Universities of Utah, Notre Dame, and Virginia, as well as Northwestern. She has been on the graduate faculty at three universities. Her board memberships range from academia to children's museums to multiple state and local non-profits.
Born in Michigan with sojourns in Utah and Virginia, she currently lives outside beautiful Charlotte, NC, with her husband Paul, a recovering attorney. They have two adult millennial sons and an alpha generation grandson. Various fur-eluting pets have always run the house, at various times including a gender-indeterminate tarantula and a 24-year-old one-eyed warrior diva cat who eventually conquered the tarantula. They're currently down to one thieving dog and two cats that fetch as well as the dog. mag is a news junkie, reviewing seven to 10 newspapers daily, identifying trends early and building perspective. Her personal interests include lap swimming, reading, anything Notre Dame, Celtic, or Japanese, and almost any type of music. With over seven million lifetime airline miles, travel is also in the equation.
“Your generations presentations really brought home that our team is very different from those with whom we are communicating, both internally and externally with our customers. Cognitively, we understood that, but your data, examples, simple connections, and great humor brought it to life for all of us. What an eye-opener!”
“Mary Anne Graf is not ‘theorist.’ She has successfully grown programs all over the United States…Graf has forgotten more about women’s health than most managers or clinicians know.” --Jeff Goldsmith PhD, health futurist and economist
“mag is the best that I have ever seen at connecting the dots...Nothing speaks to CFOs like using their own data to prove a point.” --SVP and CFO , health system
"You have a way of getting to the bottom of everything, be it a children's hospital or the mind of our CEO." --Board and Foundation Chair of an eight-hospital IDS
“With the relatively new focus on gender-specific diagnosis and treatment, health care is coming to the critical need for gender-appropriate communications as well. Mary Anne has done an outstanding job of translating between the world of gender-specific communications and the needs of health care to reach women in a way that has greater meaning for them, and for the health care of everyone they touch." --Marti Barletta,"Chief Rabbi of the Sheconomy" (Time Magazine)