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Consulting Services


Consulting Services

 

Right now, our clients are looking for highly focused, specialty-specific information, both broad and deep, that augments their own services at a reasonable rate. For a few years, we have seen less interest in long-term, expensive consulting services--which works very well with what we are able to provide. Graf provides limited, highly focused consulting services, including.

  • Strategic Gap Analysis, a three to four-day site visit which identifies potential areas of opportunity and yields recommendations which can be implemented with or without further consulting.

  • Weekly or bi-weekly individual service line leader telephone coaching to achieve outstanding, quick results in business development.

  • Facilitation of a Future Search or Retreat in women's and/or children's services or service line development, drawing on significant organizational development experience.

  • Custom Onsite Workshop in women's and/or children's services for projects or work groups, such as marketing, new program development or facility planning.

  • Strategic, private White Papers on women's or children's issues facing your organization, including research and a summary analysis.

  • On- or off-site obstetrical Clinical Space Programs, Architectural Support or Review and Comment, drawing on experience on more than 600 obstetrical and women's hospital projects.

  • Extraordinarily experienced Expert Focus Group Facilitation in women's or children's services, where Graf draws from experience nationwide to test new concepts specific to your community ... the foundation of innovation.

  • Highly Specialized Organizational Interventions in women's and children's services strategic planning, or in program, marketing or facility planning and development.


  • Contact Mary Anne Graf for further information.



       

       

    Sample Recent Consulting Projects

     

  • For a large community hospital in a population of 300,000, a Gap & Positioning Analysis for obstetrical, neonatal, (non-obstetrical) women's health, and pediatrics. Included: Physician needs analysis for the future, and alternative methods of physician engagement, including potential co-management options.

  • For a multi-hospital ACO-forming system with both private and employed physicians, a Future Search specific to women's services, focusing on alignment of clinical and business strategies and enhancing physician engagement.

  • For a new service 3-hospital system line leader, coaching through the first year, avoiding easy mistakes and taking rapid advantage of HCI's marketing, organizational change and physician recruitment expertise.

    Why bring in a consultant?

  • Create excitement and alignment
  • Break through barriers
  • To take the heat on tough issues and the need for change
  • Energize clinical and business leadership
  • Normalize and accelerate the change process
  • Access national experience for local problems
  • Short-cut a learning curve
  • Coach merging leaders in women's or children's services
  • Phone coaching through special projects


  • For a growing community hospital in the southeast, development of the business, staff, facility planning, and feasibility testing, for initiation of neonatal intensive care, including recommendations on, and assistance in, physician recruitment and contracting.

  • For a newly created northeastern health system, analysis of significant organizational development and resultant clinical issues in women's services following a hostile merger between two extremely different health care organizations.

  • For a major, nationally-prominent southwestern teaching center, an analysis of the financial and political impacts of changing academic ties and increasing NICU and perinatal services.

  • For a west coast multi-hospital regional health system, market research aimed at uncovering key competitive issues in a system facing new suburban and urban competition for its obstetrical services.

  • For a small Midwestern community hospital in a rural population spread out over 11 counties, an analysis of the multiple factors resulting in dramatically declining obstetrical volumes, with recommendations ranging from dealing with aberrant provider behaviors; to staff and management interventions and support; to program development and modest facility changes; to marketing and Internet support.

  • Clinical space programming, architectural support, review and comment, and interior design market research for multiple new and renovated women's centers and obstetrical units across the nation. When involved with obstetrical design, HCI supports LDR or LDRP, as well as LDR+ for high volume and/or high acuity centers.

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