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This is a sample of HCI clients over the firm's history since 1985, designed to provide a broad view of the types of clients--from rural to community to tertiary and academic hospitals and health care organizations--for which HCI and HCI Market Research Group have provided services. All of the listed projects were led by Mary Anne Graf. For examples of recent work, go to Presentations or Consulting Services
Community Hospitals
We have worked with hundreds of wonderful community hospitals, large and small, all over the nation. In fact, Graf has been in one out of every seven hospitals in the US. There is room to list just a few of these clients, and we want to give credit to those who have earned a 100 Top Hospitals ranking from Solucient. Congratulations to these hospitals, and our thanks to all our clients for your confidence!
Avera McKennan Hospital and University Health Center, Sioux Falls, SD
Borgess Medical Center, Kalamazoo, MI
Community Memorial Hospital, Menomonee Falls, WI
Hospital of St. Raphael, New Haven, CT
Mercy Medical Center, Baltimore, MD
Memorial Hospital, Chattanooga, TN
Mercy Medical Center, Baltimore, MD
North Florida Regional Medical Center, Gainesville, FL
St. Joseph's Hospital, Atlanta, GA
St. Joseph Hospital East, Lexington, KY
St. Luke's Regional Medical Center, Boise, ID and St. Luke's Meridian Medical Center, Meridian, ID
St. Mark's Hospital, Salt Lake City, UT
St. Peter's Health Care Services, Albany, NY
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Academic and Teaching Centers
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 Over the years we have been privileged to work with some of the nation's most outstanding academic centers. In these centers, Graf works with both the hospital and associated faculty to achieve concerted change across multiple departments and often several institutions, usually with significant political challenges--some of our most complex and satisfying projects.
Beth Israel Deaconess Medical Center (Care Group)*, including Harvard Medicine faculty, Boston, MA
Duke University Health System, Durham, NC (photo)
Johns Hopkins Hospital, Baltimore, MD
Medical University of South Carolina, Charleston, SC
St. Luke's Episcopal Hospital, including Baylor faculty, Houston, TX
Sparrow Hospital, Lansing, MI, including Michigan State University Colleges of Human Medicine and Osteopathic Medicine, East Lansing, MI
Strong Memorial Hospital, University of Rochester, Rochester, NY
Texas Children's Hospital and associated Baylor University faculty, Houston, TX
University of California, San Diego, San Diego, CA
University of Maryland Medical System
University of Washington Medical Center, Seattle, WA
Vanderbilt University Medical Center, Nashville, TN
Women and Infants' Hospital of Rhode Island, including Brown Medical School faculty
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Health Care Systems
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Graf often works with multiple hospitals within a system, either individually or on region- or system-wide projects. This list includes health care systems for which Graf provided services for at least two institutions or for the system as a whole.
Baptist Memorial Health Care System, Metro Memphis, TN
Beaumont Hospitals, Royal Oak and Troy, MI
Bon Secours Richmond Health System
CHRISTUS Health
Daughters of Charity National Health System and the Sisters of St. Joseph Health System, now joined as Ascension Health
HCA - The Healthcare Company
Health Management Associates, Inc.
Holy Cross Health System, now part of Trinity Health
Intermountain Health Care (IHC)
Kaiser Permanente
Mission Health, now St. Mary's Health System, a member of
Ascension Health, Evansville, IN
MultiCare Health System
Scripps Health
Sisters of Charity of Nazareth, CARITAS and other Catholic systems now part of Catholic Health Initiatives
Sisters of Mercy Health System
Veterans Affairs Medical and Regional Office Center, White River Junction, VT, part of Veterans Health Administration; project included Dartmouth Medical School faculty
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International Clients
Presentaitons, Shusanki Trends in the US, Japan, 2005
Beilinson Medical Center, Petah-Tikvah, Israel
Chibune Hospital, Osaka, Japan
Demands Development Institute, Tokyo and Osaka, Japan
Institute of Technology, Dublin, Ireland
Fukuoka University Hospital, Fukuoka, Japan (including faculty in the School of Medicine)
Lend Lease Design Group for Prince of Wales Hospital and University of New South Wales, Sydney, Australia
Samsung Medical Center and Samsung Medical Foundation, Seoul, Korea (including faculty)
St. Luke's International Hospital, Tokyo, Japan (including faculty)
With Bon Secours Richmond Health System
From Japan, Health Care Management Reform Program Study Group 2005 (leading Japanese hospitals and faculty)
From Korea, ORyoung, Inc. Study Group for Youngnam Catholic Health Cooperative, 2005
From Taiwan, Kaohsiung Medical University Executive Program, 2006 and 2007
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